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Training Course

Overview

Outline & Quote

JIRA Fundamentals

Aimed at all professionals who will use JIRA

Scope: work area overview, key concepts for JIRA Usage, creating and editing issues, basic reporting and information export

Duration: 4 hours

This training course will soon be available as e-learning (self- paced)

JIRA Configuration

Aimed at professionals who will work towards JIRA Configuration and/or JIRA internal support at customer

Scope: key concepts for JIRA Usage, creating and editing workflows, security settings,  mandatory x optional fields, validators, advanced reporting and searching,  overview on popular/useful JIRA addons

Duration: 8 hours

JIRA Administration

Aimed at professionals who will perform administrative / infrastructure tasks and likewise routines related to JIRA

Scope: JIRA Architecture and Infrastructure, installing, Datatabse configuration,  backup routines along restore & upgrade; integrations (LDAP and SVN amongst others) and tips/useful resources for performance issues.

Duration: 8 hours

Confluence Essentials

Aimed at all professionals who will use Confluence

Scope: work area overview, key concepts for Confluence Usage, such as Spaces, Pages, Blogs, templates & Blueprints.

Duration: 4 hours

Confluence Advanced

Aimed at  all professionals who will use Confluence, plus Application Administrators

Scope: Key concepts for Confluence; work area/navigation; Spaces, pages and blogs; templates & blueprints; macros; JIRA Integration; user management; global permissions

Duration: 16 hours

JIRA Service Desk Fundamentals

Aimed at all professionals who will use JIRA Service Desk

Scope: work area overview, key concepts for JIRA Service Desk usage, SLA managementt

Duration: 4 hours

 

     
 

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